Create a Case with CNI Service Desk

Fill out the information below to submit a ticket in the CNI issue tracking system. Once we receive your submission you will receive an automated email letting you know CNI got your request. You will be contacted by a  from a CNI technician within 45 min during business hours.

If you are contacting us after hours, and need immediate assistance call 720-746-5123 and press the prompts to reach on-call.

Phone Tech Support

Call our service desk toll free at:


Phone support is the fastest and most efficient way to receive IT Support.

The IT Support team is staffed during regular business hours in the mountain time zone. After hours, we have an on-call schedule. Press 3 to reach on-call, and the system will automatically dial the on-call technician. The tech will take your call immediately or get back to you as soon as possible.

Support Portal

On the CNI support portal you can see the status of your current tickets and all past tickets. You can enter a ticket from this portal as well.

IT Support Portal

For Emergency Escalation


Tech Support